Home > twitter > Does Tweeting = Message Delivered?

Does Tweeting = Message Delivered?

Earlier today, my organization began noticing some curious issues associated with our wireless network and wireless attached devices connecting to external sites.  It is one of those problems that takes time to quantify the problem  before we can begin looking for a resolution.  After I came back from lunch, I was checking twitter and noticed a colleague had dispatched  a tweet about problems with the wireless network several hours before I checked twitter.

This brought to mind the age old question, if a tree falls in the forest and nobody is around to hear it, does it make a sound? Or in my instance … if someone directs a tweet to someone, and they aren’t online, is the message delivered?

When I did see the tweet, my first reaction was to question why this colleague felt twitter was the appropriate medium to dispatch the information.  Email, phone, text message, or face-to-face conversation all seem to be more viable methods to communicate this message to me.  My second reaction was why would this person feel the need to broadcast this message on a shared medium.

In 2009, Success Magazine posted results of a survey they conducted on “preferred methods of communication.”  Todd Smith, founder of Little Things Matter, posted the results of this survey on his blog.  Of the 950 respondents, email and face-to-face were the preferred methods of communications (40% and 39% respectively).  The phone was a distant third with 13 percent.  Social media and text messaging rounded out the list with 5% and 3% respectively.  Mr. Smith’s point in referencing this information is that we should be intentional in our efforts to communicate with others and use the avenues that the person we are communicating with prefers.

From my stand point, if I had received an email from my colleague, I would have seen the email in a more timely manner and could have responded to the message quicker.  The experience does bring to light some interesting conversations regarding the pervasiveness of social media as well as the recognition that not everyone leverages the tools in the same manner.

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